Building Cultures of Opportunity: Intentionality

Cultures of Opportunity take control of their own destiny. They define the kind of organization they want to be and take conscious action to make their vision a reality. Our clients are very clear on their ideal customers and how to best serve them, which yields higher customer satisfaction and retention. The same is true for their approach to associates. These companies have a methodology for hiring and developing people who reflect their values and are best equipped to serve their customers, giving rise to a higher employee satisfaction and retention rate.

Our company lives by this type of intentionality. We have a clear client profile, which leads to increased client satisfaction, greater profitability, and our staff being much more satisfied.

Resource on Intentionality:

Resources on how and why to create an ideal customer profile:

Resource on how and why to create an ideal employee profile:

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​Culture of Opportunity: How to Grow Your Business in an Age of Disruption

By Mark Monchek

A compact manifesto that will show you how to thrive in the new world of business.

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